MUTEX offers a full range of support services for ThinLinc, both hosted and in-house.
Each ThinLinc subscription comes with basic email support. For customers requiring more comprehensive support, MUTEX is able to provide a range of services including prioritised response times, after-hours availability, and telephone support.
With nearly a decade's experience installing and maintaining ThinLinc systems, MUTEX is a reliable support partner for your remote desktop infrastructure.
Sometimes you need boots on the ground. MUTEX contributes on-site expertise to those customers requiring hands-on support for proof-of-concept installations, production system migrations, and temporary or ongoing part-time administration requirements.
Even if you just want to sit and discuss the details of your project face-to-face, let us know and we'll do our best to accommodate.
MUTEX provides training and education for the ThinLinc product, on- or off-premises. Courses are generally tailored to requirements, and range from one to three days in duration. Along with a wealth of technical knowledge, participants will be provided with plenty of best-practice techniques and benefit from hands-on experience under the guidance of a dedicated tutor.
ThinLinc training helps both users and administrators alike get the most out of their ThinLinc system.